Intelligence at the Edge: Technology and Behavior

Words are real things. They shape our world. Security Leaders do not often talk about their employees as customers who deserve an exceptional experience from their services and the technology that facilitates those services. Words like convenience, frictionless, and delightful experience are not often associated with security. Which is why it is an excellent market for digital transformation. If Security is focused purely on keeping the bad guys out, it gets disconnected from the rest of the workplace/building experience that customers are looking for. Security and Convenience have been inversely related to each other - does that always need to be the case? Can we challenge that assumption and create "high security AND frictionless" access experiences?

We wanted to meet up with someone who has lived through the disruption of other markets and found Saurabh Bajaj, the CEO and Founder of Swiftlane. Saurabh’s long tenure with companies like Instagram, Facebook, and Lyft gives him a unique perspective on how to best disrupt an established industry. It wasn’t too long ago that he was leading a team at Lyft exploring the advancement of the driverless car, before developing Swiftlane’s touchless access control and video intercom solutions.

Swiftlane’s story has attracted investment capital because of the rapid intersection of computer vision and audio providing the context for creating a positive, delightful physical security and identity experience. Saurabh began exploring this with his Silicon Valley contacts and their security teams before creating the investment value proposition that started Swiftlane.