Keeping the Lights On through Protective Intelligence

Sam Queeno is the Director of Digital Identity and Physical Security for a major utility: American Electric Power (AEP). We have a great conversation around the journey toward AEPs convergence of physical and logical security, first organizationally, then through the baby steps they are taking with the tools.

The conversation then became centered on something all security leaders consider a less then desirable situation: when something bad is happening and you are the last one to know.

This led to a focus on proactive intelligence, first with the hiring of a leader with an analyst background, the manual gathering of information on persons of interest (POI), and eventually the digital transformation of the intelligence gathering process through the purchase of a protective intelligence platform. (Ontic)

“We now have intelligence served up to us”, said Sam. Public records from disparate sources are organized, stored, managed, and delivered to the key people on Sam’s team. However, what Sam said later was telling. I was looking for business and security executives applauding his team’s progress. He corrected that assumption by acknowledging this is the baseline everyone expects their program to have.  “This is expected”, said Sam.