When Security Matters to the Customer, the Stakeholder, and the Business

Are hospital employees concerned for their safety and security? Are they making this part of their evaluation on whether to become an employee or whether they stay? Is the business of the hospital disrupted by an unusual number of potential and actual WPV incidents?

We turned to an executive leader at a hospital that has a cultural DNA of innovation and change, to find out if the risk, resilience, and security program is keeping pace. If you listen to the entire podcast, you will discover the answers to the above questions as well as some key technologies that are helping them, make important data driven decisions.

Mark Reed, CHPA, is currently the Director of Support Services at Martin Luther King Jr. Community Hospital, (MLKCH) in South Central Los Angeles overseeing Security, Safety, Emergency Management, PBX, Parking, and numerous other programs.

Mark was recognized by Campus Safety Magazine as the 2019 Director of the Year. Under Mark’s leadership, the MLKCH Public Safety team was recognized as the 2019 Outstanding Security Team at the OSPAs presented by ASIS. He also is a current member of the Hospital Association of Southern California’s Safety and Security Committee. And in 2020, he was named one of the most influential security leaders in the world by Security Magazine.